![]() ![]() After an outage, Spotify promptly responded to all customer concerns across all channels. In these moments of inconsistency, your customer retention depends on your customer service team.Spotify is a company that still manages to delight customers even during a crisis. Three years of payments and loyal usage wasted. Any online streaming service risks the possibility of a dreaded outage. ![]() Please send somene who I can actually SPEAK WITH BY PHONE or connect to and not another idiotic computer generated email or I am calling the bank to get my money back and shutting this account down for good. One customer praised their fast service and her overall customer experience with Spotify in the aftermath. ![]() Even after they fixed the problem, Spotify customer service reps prioritized reaching out to each customer who sent a message. I visited the community forum, the Help Support, and filled THREE customer service contact forms ALL OF WHICH came back to me with the same stupid generic message to either look into the same places I already did, send in the form I already filled out 3x and I am seriously DONE WITH SPOTIFY! Not to mention you guys had the NERVE to still charge me for a month that I cannot even use the music for! I need someone to address this matter urgently as a good bit of the music that is on my spotify was used for my profession and as well my upcoming wedding (should have never trusted that) but I did and now I'm pissed. After an outage, Spotify promptly responded to all customer concerns across all channels. I followed the directions according to Spotify to try to recover. to deliver applications and services that have a positive impact on you, your audience and the entire audio. Learn about features, troubleshoot issues, and get answers to questions. I am a premium Spotify user and one day I went to open my spotify on my phone and my account was gone as well as all of my playlists.3 YEARS WORTH OF MUSIC. Here to help Find out how to set up and use Spotify. ![]()
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